Explore Claim Filing

How to file a claim?

From claim intimation to claim submission, filing your medical claim includes multiple steps. You do not want to miss a single step as it may raise a query on your claim. It’s important to learn and understand all the steps and their significance. Consult with an expert to learn more.

Claim Filing
Faster Claim Processing

Easier & faster claim experience!

Our claim recovery experts make sure your claims are approved within 30 minutes combined with the financial exposure which is difficult to get. Our system is designed in such a way that all our patients get discharged from the hospital within 2 hours after receiving treatment which otherwise can take much longer. Not only this but also, our customer executive is there to guide you at each and every step of your medical journey to make your claim experience smoother.

Before you prepare your claim,
learn the process!

I'm not sure where to start from.

Start with a proper study of your insurance policy, what it covers and what it doesn't. Check the documents and bills needed. Then go to Prepare Claim Yourself section and login to ClaimTherapist platform and follow the step-by-step paperwork guidelines.

I delayed my claim submission. What's next?

Don’t worry if you delayed submitting your claim. If you can provide a valid justification for the delay in claim submission, your insurer/TPA accepts your claim. Consult with a claim expert if you still have doubts.

Know your paperwork

What documents are required in reimbursement claim?

  • Duly filled claim form (Intimation to toll-free number is mandatory before the form is filled)
  • Original bills/receipts and discharge certificate/card from the hospital
  • Original bills from chemists supported by proper original prescription
  • Receipt and investigation test reports from a pathologist supported by the note from attending medical practitioner/ surgeon prescribing the test
  • Nature of operation performed and surgeon's bill and receipt
  • Self-declaration/MLC/FIR in case of accident cases
  • Treating doctor's certificate

What documents are required in cashless claim?

  • Duly filled claim form
  • Doctor's consultation papers
  • Investigation reports (e.g. X-ray, scans, blood report, etc.)
  • Pharmacy invoices supported by respective prescriptions
  • In cases of accidents, Medico Legal Certificate (MLC) and / or FIR
  • Discharge summary
  • Other relevant document